Frequently Asked Questions
Everything you need to know about your art purchase.
How are the artworks packaged for shipping?
We take extreme care in packaging. Prints are shipped in heavy-duty cardboard tubes, while framed pieces are protected with corner guards and multi-layered bubble wrap inside reinforced boxes to ensure they arrive in perfect condition.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your piece, you can return it within 30 days of delivery for a full refund or exchange, provided it is in its original condition.
Do you ship internationally?
Yes, saven.art ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.
Are the digital prints gallery quality?
Absolutely. We use archival-grade inks and premium acid-free papers or canvases. This ensures that your artwork maintains its vibrant colors and detail for decades without fading.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website so you can monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.